Refund Policy

Refund and support review policy.

This policy explains how refund requests, reseller credit questions, delivery issues, trials, and support reviews are handled by IPTVSupplier.

Before requesting a refund

Please contact support with your order email, product, issue details, device/app, and screenshots where helpful so the team can review the case.

If an order is not activated or there is a setup issue, support will first try to resolve delivery, compatibility, or activation problems.

Reseller credit requests are reviewed based on the order, product, usage status, and supplier conditions.